SugarChimp

by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

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#4513 - Sugarchimp integration panel not showing after re-enabling Sugarchimp module from Module Loader

Closed Bug? created by pratik.kapoor 3 years ago

I am trying to re-enable my Sugarchimp integration which was disabled for some reason. However, when I re-enable it, it shows it is re-enabled successfully but does not show the settings panel in the Administration window.

Is there any additional step I need to do to make this work? Let me know in case of any questions.

SugarCRM version: Enterprise 9.0.1 Sugarchimp module version: 10.3.1b

Thanks

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Hi Pratik,

    Happy to help. Can you try running a Quick Repair and Rebuild and let me know if that SugarChimp section re-appears for you? Steps for this are below: https://support.sugarcrm.com/Knowledge_Base/Troubleshooting/Performing_a_Quick_Repair_and_Rebuild/#Steps_to_Complete

    Please let me know if that doesn't resolve the issue or if you have any further questions as you ensure SugarChimp is working as you desire.

    Thanks, Heidi

    • pratik.kapoor member avatar

      pratik.kapoor

      3 years ago

      That was a quick one. Yes, it resolved the issue. Thanks for the help.

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Wonderful! Let me know if you have any further trouble.

    Best, Heidi

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