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#4514 - Mapping "Email Marketing Status" field between Sugar CRM and Mailchimp
Hi,
I wanted to know if there is a way I can map "Email Marketing Status" default field (under Subscriber Data) to a custom field in Sugar CRM? I tried to look into the available Mailchimp fields in Sugar CRM but this one is not one of them.
Is there a way I can map this default field to my custom field in Sugar CRM? With Merge Tag, it creates a new field altogether, so that would not solve the purpose.
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4 years ago
Hi Pratik,
Happy to help. The Email Marketing Status field isn't available to sync to Sugar as a custom field. Instead, we use the built-in Sugar email flags. Unsubscribed records are sent to Sugar as Opt Out and cleaned emails are sent to Sugar as Invalid, as shown here: https://d.pr/i/TVih0H.
Can you tell me if there is data from the Email Marketing Status you are needing that isn't suited by the above solution?
Thanks for your insight.
Best, Heidi
4 years ago
Hello there,
We haven't heard from you regarding the issue in a few days. Is there anything we can help with?
Let me know how I can help.
Thanks, Heidi Fanatical Labs Support
4 years ago
Hi Heidi, Sorry for not responding earlier. Somehow missed the previous update. We wanted to map the Email Marketing field form Mailchimp to a custom field so that it is more apparent to the end users. However, since it is not available for mapping, probably we will stick to the built-in flags for this purpose.
Thanks for looking into this.
4 years ago
Let me know if you have any further questions as you work!
Best, Heidi