by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sell & Enterprise. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

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#452 - SugarChimp is not working properly on our CRM

Closed Bug? created by kartik 10 years ago
Hi, SugarChimp is not working properly for us. In your documentation on https://www.sugaroutfitters.com/docs/SugarChimp/user-guide the screen shot of the individual campaign record looks like this: https://www.dropbox.com/s/7vbvckp7wh5hdzp/Screenshot%202014-03-09%2015.26.59.png But here is the screen shot of the individual campaign record in our CRM with SugarChimp installed. https://www.dropbox.com/s/vrn2k4lq3sb7wjw/Screenshot%202014-03-09%2015.23.24.png as you can see under messages sent, viewed messages, click thru link etc..there is no data being recorded in our CRM. when I click on Admin > SugarChimp Process Queue there is no data on the following page. Here is a screenshot of how that page looks: https://www.dropbox.com/s/lrs37z3dgxn4nwe/Screenshot%202014-03-09%2015.56.49.png Please help me to troubleshoot this. Also please explain what this means “When installing SugarChimp, your old Campaigns module will be renamed to SugarCampaigns and the new module will be named Campaigns. The same can be accessed from the modules tab menu.” so I can see two tabs - campaign and mail chimp campaigns - which one should we use. At the moment we are only mailchimp campaigns tab. Under the default old campaigns tab there is no data Thanks Kartik
  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    10 years ago

  2. kartik member avatar

    kartik

    10 years ago

  3. kartik member avatar

    kartik

    10 years ago

  4. kartik member avatar

    kartik

    10 years ago

  5. kartik member avatar

    kartik

    10 years ago

  6. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    10 years ago

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