Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sell & Enterprise. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.
#4531 - New group in Mailchimp - only partially syncing with Sugar records
I've recently added another group to our mailchimp list, connecting an existing dropdown in our Sugar instance so we have another filter to choose from in Mailchimp. I created the group in Mailchimp and made sure each entry was an exact match with the relevant dropdown list in Sugar. I then did the field mapping in Sugar and got the Sugar records to sync with Mailchimp (Sugar is the master record). It all seemed to work as expected (I have successfully done this in the past) but weirdly, it seems to have only synced with a portion of the records, around 1800 of the 3500+ records. I tried a full sync but no change, still only about half the records have successfully updated.
Any ideas what I might be doing wrong?
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