SugarChimp

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sell & Enterprise. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

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#4704 - Sugarchmip has stopped syncing and won't talk to Mailchimp

Closed Bug? created by SuperEd Verified Purchase 2 years ago

SugarChimp has stopped synchronising our list. the Status page says that no list is synchronised, and yet the "sync settings" page correctly shows the list that is set to sync, but does not then got to the next step of showing the field mapping. Trying to "reconnect" Mailchimp works right up to the step where I give permission to "Authorize SugarChimp": https://login.mailchimp.com/oauth2/confirm-authorization?client_id=884508078824&redirect_uri=https%3A%2F%2Fwww.sugaroutfitters.com%2Fmailchimp%2Ffinish&state=0836b61a00a27a9e&uuid=ed4d5c81-f759-1c1b-114a-2d64569c9ee9&response_type=code&multiple= But clicking the "Allow" button takes me to https://www.sugaroutfitters.com/mailchimp/finish?state=0836b61a00a27a9e&code=5959d27126dad408ebd5c7072c54d37c and a 403 error is reported with the message "Exception: 403 Forbidden " My Mailchimp login is ok, so is Sugar and so is our SugarChimp license ...what's going wrong and how can we debug?