SugarChimp

Good morning, I ask for directions for this email received today 06 June 2023. The colleague reports that in a short time he has received several emails with the same content Da: CRM Administrator Date: mar 6 giu 2023 alle ore 08:56 Subject: Heads up! SugarChimp Sync Failed To: Sometimes your Sugar instance is unable to communicate with MailChimp. If you only receive this email every once in a while, there is nothing to worry about. Sugar will re-establish where it left off and continue syncing with MailChimp. If you are receiving this email every few minutes, please contact SugarChimp Suport so we can take a look: mailchimp@fanaticallabs.com Error: Unable to retrieve MailChimp Lists: Array ( [type] => https://mailchimp.com/developer/marketing/docs/errors/ [title] => Too Many Requests [status] => 429 [detail] => You have exceeded the limit of 10 simultaneous connections. [instance] => 9acf8e01-61a6-6b58-f138-9ab5c38ab11d ) Site: https://beninca.sugaropencloud.eu SugarCRM Version: 13.0.0 SugarCRM Edition: ENT SugarChimp Version: 12.3.0a Full error: Array ( [status] => error [message] => Unable to retrieve MailChimp Lists: Array ( [type] => https://mailchimp.com/developer/marketing/docs/errors/ [title] => Too Many Requests [status] => 429 [detail] => You have exceeded the limit of 10 simultaneous connections. [instance] => 9acf8e01-61a6-6b58-f138-9ab5c38ab11d ) )