SugarChimp

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sell & Enterprise. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

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#4765 - Installation failed but installation succeed ...

Closed Installation created by ITS4U Verified Purchase a year ago

Hello support team, I'm facing a strange issue while installing SugarChimp to v13.0.2a for our customer CK. I launch the installation through the module loader, then at the end the installation is marked as failed, the package is at the bottom level of the module loader page. Nevertheless, the installation has succeded as the files are copied to the custom folder, and on the status page of SC I see that the version is set to 13.0.2a. Here is the log I have in sugarcrm.log : Wed Jun 7 10:50:10 2023 [14141][1][FATAL] mailchimp_rating_c already added to Leads recordview View. Not adding again. Wed Jun 7 10:50:10 2023 [14141][1][FATAL] mailchimp_rating_c already added to Prospects recordview View. Not adding again. Wed Jun 7 10:50:10 2023 [14141][1][FATAL] mailchimp_list_name_c already added to ProspectLists recordview View. Not adding again. Wed Jun 7 10:50:10 2023 [14141][1][FATAL] mailchimp_default_module_c already added to ProspectLists recordview View. Not adding again. Wed Jun 7 10:50:10 2023 [14141][1][FATAL] died with message: Impossible de trouver le fichier du package. Wed Jun 7 10:50:15 2023 [14141][1][FATAL] failed to find link for accounts_accounts_1 Wed Jun 7 10:50:17 2023 [14141][1][FATAL] failed to find link for accounts_accounts_1 Wed Jun 7 10:50:38 2023 [28790][1][FATAL] Array ( [0] => fatal [1] => url for call: https://mailchimp.com ) Wed Jun 7 10:50:38 2023 [28790][1][FATAL] SugarChimp:fatal:1686127838: SugarChimp::preChecksNetwork: successful code received: 200 Wed Jun 7 10:50:38 2023 [28790][1][FATAL] SugarChimp:fatal:1686127838: preCheckNetwork: success value: 1 Wed Jun 7 10:50:50 2023 [28790][1][FATAL] Array ( [0] => fatal [1] => url for call: https://mailchimp.com ) Wed Jun 7 10:50:50 2023 [28790][1][FATAL] SugarChimp:fatal:1686127850: SugarChimp::preChecksNetwork: successful code received: 200 Wed Jun 7 10:50:50 2023 [28790][1][FATAL] SugarChimp:fatal:1686127850: preCheckNetwork: success value: 1 Wed Jun 7 11:03:19 2023 [14139][1][FATAL] mailchimp_rating_c already added to Contacts recordview View. Not adding again. Wed Jun 7 11:03:19 2023 [14139][1][FATAL] mailchimp_rating_c already added to Leads recordview View. Not adding again. Wed Jun 7 11:03:19 2023 [14139][1][FATAL] mailchimp_rating_c already added to Prospects recordview View. Not adding again. Wed Jun 7 11:03:19 2023 [14139][1][FATAL] mailchimp_list_name_c already added to ProspectLists recordview View. Not adding again. Wed Jun 7 11:03:19 2023 [14139][1][FATAL] mailchimp_default_module_c already added to ProspectLists recordview View. Not adding again. Wed Jun 7 11:03:19 2023 [14139][1][FATAL] died with message: Impossible de trouver le fichier du package. Can you help me please ? Best regards, Enes