Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sell & Enterprise. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.
#4818 - Sugarshimp Sync Fail
We are getting every 5 minutes mails saying 'Heads Up! SugarChimp Sync Failed.
As indicated in the mail, we contacted mailchimp@fanaticallabs.com and Heidi Washington asked us to do the following.
From within Sugar Admin, click Setup under the SugarChimp section
Click Step 3 Connect
Click the large Mailchimp icon and enter your Mailchimp credentials
When we follow these steps and when filling in the credentials of Rudy Peeters (username Rudy.peeters@agfa.com and his password) we get the message ' sorry, we couldn't find any account with that username. ......'
Login into this portal SugarChimp | SugarCRM - MailChimp | SugarCRM Email Marketing (sugaroutfitters.com) with the credentials we tried above works perfectly.
Can you please assist us in getting this solved ?
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"We are currently trialing SugarChimp and the process to install it was so easy! Heidi was more than happy to get on a call with me to help me through ..." - ericabaker
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