#4839 - SugarChimp Error
We were having a problem with accounts module on SugarCRM (AccessCloud) – it allowed you to search and click on the account, but then showed a HTTP:500 Internet Server Error. That’s fixed now, looks like SugarChimp was causing the issues. There was a Dashlet on the Accounts Record Dashboard which we have turned off for now. PLEASE SEE ERROR DETAILS BELOW. Can you advise if updating to a new version of SugarChimp will fix the issue?
[13-May-2024 08:17:23 UTC] PHP Fatal error: Uncaught Error: Non-static method SugarOutfitters_API::get_default_payload() cannot be called statically in /var/www/acloud-crm/modules/SugarChimp/license/OutfittersLicense.php:584
Stack trace:
#0 /var/www/acloud-crm/modules/SugarChimp/license/OutfittersLicense.php(202): SugarOutfitters_API::call()
#1 /var/www/acloud-crm/modules/SugarChimp/license/OutfittersLicense.php(70): SugarChimpOutfittersLicense::doValidate()
#2 /var/www/acloud-crm/modules/SugarChimp/includes/classes/SugarChimp/License.php(15): SugarChimpOutfittersLicense::isValid()
#3 /var/www/acloud-crm/modules/SugarChimp/clients/base/api/SugarChimpApi.php(1660): SugarChimp_License::is_valid()
#4 /var/www/acloud-crm/include/api/RestService.php(315): SugarChimpApi->dashletPersonRecordData()
#5 /var/www/acloud-crm/api/rest.php(23): RestService->execute()
#6 {main}
thrown in /var/www/acloud-crm/modules/SugarChimp/license/OutfittersLicense.php on line 584
9 months ago
9 months ago