by Fanatical Labs

Turn Marketing Data into Revenue Intelligence. SugarChimp seamlessly syncs your SugarCRM and Mailchimp data in both directions—no manual updates, no stale lists. This real-time connection arms your sales team with richer, more meaningful insights into customer behavior.

Free Trial

By clicking you consent to share your profile with the developer

#487 - Owner of SugarChimp - One and Two Way Sync not working

Closed General Question created by joecap1 11 years ago
I have the app installed in Sugar Community Edition. I have everything setup properly (at least I think I do). I created a Target List in Sugar, added Targets, Contacts, and Leads……I have the scheduler configured in Sugar. I even added a cron job in cpanel at the domain (insuringincome.com). I am not seeing one way or two way syncing. Please help. Thanks.
  1. joecap1 member avatar

    joecap1

    11 years ago

    Well….when I say owner, I mean that I bought a copy in the past of course.

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    11 years ago

    Hello, it looks like your license expired a few months ago. I show you purchased a 1 year license of SugarChimp back in May 2012. The reason it is not working is because the license key is expired.

    You have a couple options to activate your license:

    1) Go to your orders (login with user joecapone, use the forgot password tool if you need to), click on "Purchase History", click on "Update Payment Information". After giving your new payment information, it will charge you for a new year license and your key will be activated.

    2) Or you can start a new trial and get a new license key. Either way will work, but payment information is required.

    Let me know if you need anything getting the license activated. Thanks!

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    11 years ago

    Hi again, I just wanted to check-in on this. We've released a new version of SugarChimp that solves all of these issues.

    Do you still need help getting things setup?

    Thanks!

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
  • "The best platform for synchronizing our contact information. Great job." - danielolivas

    Read More Reviews