Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.
#487 - Owner of SugarChimp - One and Two Way Sync not working
I have the app installed in Sugar Community Edition. I have everything setup properly (at least I think I do). I created a Target List in Sugar, added Targets, Contacts, and Leads……I have the scheduler configured in Sugar. I even added a cron job in cpanel at the domain (insuringincome.com).
I am not seeing one way or two way syncing. Please help. Thanks.
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"We are currently trialing SugarChimp and the process to install it was so easy! Heidi was more than happy to get on a call with me to help me through ..." - ericabaker
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10 years ago
Well….when I say owner, I mean that I bought a copy in the past of course.
10 years ago
Hello, it looks like your license expired a few months ago. I show you purchased a 1 year license of SugarChimp back in May 2012. The reason it is not working is because the license key is expired.
You have a couple options to activate your license:
1) Go to your orders (login with user joecapone, use the forgot password tool if you need to), click on "Purchase History", click on "Update Payment Information". After giving your new payment information, it will charge you for a new year license and your key will be activated.
2) Or you can start a new trial and get a new license key. Either way will work, but payment information is required.
Let me know if you need anything getting the license activated. Thanks!
10 years ago
Hi again, I just wanted to check-in on this. We've released a new version of SugarChimp that solves all of these issues.
Do you still need help getting things setup?
Thanks!