Turn Marketing Data into Revenue Intelligence. SugarChimp seamlessly syncs your SugarCRM and Mailchimp data in both directions—no manual updates, no stale lists. This real-time connection arms your sales team with richer, more meaningful insights into customer behavior.
#566 - Targets Lists not being imported to Mailchimp
Hi,
Just installed SugarChimp with Sugar Pro 7.2. Everything is installed OK afaics.
What isn't working, subscriber lists are not being transferred neither from Sugar to Mailchimp nor the other way round.
Regards Malcolm
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"We do a lot of highly-segmented outbound marketing and SugarChimp is exactly what we needed. The list and field syncing are great, and it allows us to do more sophisticated campaigns that exactly target certain Lead profiles in Sugar. The SugarChimp team is also really great, and they are totally committed to our success."
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11 years ago
Hi Malcolm, thanks for giving SugarChimp a try.
Did you go through the SugarChimp Configuration process after installing the module? Here are the steps for syncing a list to and from MailChimp: https://www.sugaroutfitters.com/docs/SugarChimp/add-new-list
Are your schedulers setup and running properly? You can check the general health of the integration by going to Admin, scroll to the SugarChimp section, then click "Health Status". It'll tell you if the SugarChimp scheduler has run and if there are any items in the queue.
Let me know what you find, and we can take it from there. Thanks!
11 years ago
Hi Malcolm, I just wanted to follow up on this.
Let me know how I can help!