Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.
#641 - Custom field sync
Hello, I have created some custom fields in sugar and lined these through to a merge tag in mailchimp. I added these after I created the lists however so it appears to not be syncing the data. How can I force a sync? will these fields sync automatically when the data in sugar changes? Any help appreciated.
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10 years ago
Hi there, if you change a field mapping after a list has already been synced, it will only sync those fields on records that are changed going forward.
You will need to initiate a re-sync if you'd like to update all of your records with the new field mapping. Here's a guide for doing that: https://www.sugaroutfitters.com/docs/SugarChimp/force-a-list-re-sync
Let me know if you need anything else. Thanks!
10 years ago
Awesome thank you, couldn't find those instructions in the docs. All sorted!
10 years ago
Good to hear, thanks! I'll close the case now.
Let me know if you need anything else.