Turn Marketing Data into Revenue Intelligence. SugarChimp seamlessly syncs your SugarCRM and Mailchimp data in both directions—no manual updates, no stale lists. This real-time connection arms your sales team with richer, more meaningful insights into customer behavior.
#641 - Custom field sync
Hello,
I have created some custom fields in sugar and lined these through to a merge tag in mailchimp.
I added these after I created the lists however so it appears to not be syncing the data.
How can I force a sync? will these fields sync automatically when the data in sugar changes?
Any help appreciated.
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11 years ago
Hi there, if you change a field mapping after a list has already been synced, it will only sync those fields on records that are changed going forward.
You will need to initiate a re-sync if you'd like to update all of your records with the new field mapping. Here's a guide for doing that: https://www.sugaroutfitters.com/docs/SugarChimp/force-a-list-re-sync
Let me know if you need anything else. Thanks!
11 years ago
Awesome thank you, couldn't find those instructions in the docs. All sorted!
11 years ago
Good to hear, thanks! I'll close the case now.
Let me know if you need anything else.