by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

Free 30 day trial
Try it Now

By clicking you consent to share your profile with the developer

#685 - Local installation issues

Closed Installation created by index 10 years ago

Hi guys,

I am experiencing an issue, while trying to install SugarChimp locally (MAMP) with SuiteCRM. I believe the problem comes from crontab, since the SugarChimp Health Status keeps saying "Has not ran yet". I tried to things in the crontab : * * * * * /usr/bin/curl --silent --compressed http://localhost:8888/cron.php * * * * * "PATH"/suitecrm; php -f cron.php > /dev/null 2>&1

Do you know how to set up the cron file properly when running SugarChimp locally?

thanks is advance,

Antoine

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    10 years ago

    I think the second one is closest to what you want. You need to replace "PATH" with the path to your SuiteCRM instance. For example, if SuiteCRM lives at /var/www/suitecrm then it should be in the crontab like this:

            • cd /var/www/suitecrm; php -f cron.php > /dev/null 2>&1

    Give that a try and let me know how it goes. If you go to your schedulers, there should be a few listed that come with SuiteCRM by default and they run every minute. After you setup the crontab and after a minute passes check those schedulers to see if it says they ran or not. Thanks!

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    10 years ago

    Also, if your testing SuiteCRM locally that is fine, but for SugarChimp to work 100%, your instance will need to be accessible from the web. If it's not, changes that are made from the MailChimp side will not be updated in SuiteCRM.

  3. index member avatar

    index

    10 years ago

    Hi!

    Thank you for the quick reply. It is indeed just about testing for now. Ok, so I changed the cron file for :

            • cd /Users/classementrsf/Desktop/suitecrm; php -f cron.php > /dev/null 2>&1

    But the SugarChimp scheduler keeps displaying: "Last Successful Run: Never", even if it active.

    Can you help?

    Thanks again!

  4. index member avatar

    index

    10 years ago

    Sorry, with: * * * * * cd /Users/classementrsf/Desktop/suitecrm; php -f cron.php > /dev/null 2>&1

  5. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    10 years ago

    Before worrying about the SugarChimp scheduler, I would make sure the default Sugar schedulers are running first. If you go to Admin > Schedulers, click on one that "Runs as often as possible". Does it show that any of them have run recently?

    If no, you may want to check your file permissions and sugar logs to make sure there are no errors.

    If yes, then go back to Admin > Schedulers and click on the SugarChimp scheduler to see if it shows activity.

  6. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    10 years ago

    Hi there, just wanted to follow up. Any luck getting the scheduler to run?

  7. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    10 years ago

    Closing the case due to lack of response. Let me know if you weren't able to get this resolved. Thanks!

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
Rating
  • "We are currently trialing SugarChimp and the process to install it was so easy! Heidi was more than happy to get on a call with me to help me through ..." - ericabaker

    Read More Reviews