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#693 - weird issue with SuiteCRM 7.1.1 and SugarChimp 7.0.11 - Issue doesn't happen with SugarChimp 3.1.31 but we have trouble with syncs

Closed Bug? created by carybeil 10 years ago
Hello, We are using SuiteCRM version 7.1.1 with the SugarChimp module to integrate with MailChimp. When we install the latest version of SugarChimp - 7.0.11 was the last one I tried - we have a blank screen pop up when we view sections of SuiteCRM. For example, the Accounts section. A blank white screen pops up and nothing on the page can be worked with. I know a blank white screen is indicative of a PHP error. But when we revert to an older version of SugarChimp, version 3.1.31 the white screen issue goes away. We would be fine with using 3.1.31 except we are experiencing an issue getting the contacts to sync. Our cron job settings have the sync job running every hour. We have lists to sync with a thousand or so contacts and only a few will sync every hour. We've yet to get the entire list to sync. Could you help us at all? Thanks much, Shane Wyman shane.wyman@revtrak.com
  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    10 years ago

  2. carybeil member avatar

    carybeil

    10 years ago

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    10 years ago

  4. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    10 years ago

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  • "SugarChimp is working great. We're able to sync all of our lists and subscriber fields between MailChimp and SugarCRM. SugarChimp Support also did a great job supporting us as we were setting everything up."

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