Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.
#768 - Lists failing to sync
Hi there,
I've recently installed sugarchimp on our test environment and configured it to sync 2 sugar target lists to mailchimp. Unfortunately the sync is not happening. SugarChimp did sync 2 of the approx 11k targets to mailchimp but then died and has not restarted. I can see nothing in the logs and I'm at a bit of a loss.
Any thoughts on where to check. Thanks
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10 years ago
Hi Colin, I'm happy to help with this.
I'm going to follow up via email. Be looking for an email from chad@sugarchimp.com
Thanks!
10 years ago
Just wanted to follow up here and close the case.
In this case, fake/test email addresses were trying to be synced with MailChimp. Since fake emails won't pass MailChimp's email address validation rules, the test data was never making it into MailChimp. Everything worked with legit emails.
Thanks!