by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sell & Enterprise. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

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#811 - Not Syncing Leads and Contacts from Sugar to MailChimp

Closed Bug? created by leannac 10 years ago
Hello, I'm currently using Sugar Professional: Version 6.7.6 (Build 1243). It appears that no new leads/contacts have been synced over into MailChimp when they're added. I've checked all the various settings listed in the SugarChimp Configuration section of Admin, but they all seem to match okay. We don't ever use the "Target List" module of Sugar - only "leads" and "contacts" need to be synced but I'm not sure how to make that happen because the instructions seem to only apply to "target lists". The only thing SugarChimp appears to be successfully doing is when someone unsubscribes, it marks the lead/contact email as opted out. (It does not mark the email as invalid when there is a hard bounce, though, which I thought it should do?) Thank you very much! LeAnna
  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    10 years ago

  2. Victoria member avatar

    Victoria

    10 years ago

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    10 years ago

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  • "SugarChimp is exactly what we needed, it syncs nicely between MailChimp and Sugar. The added MailChimp dashlet is very sophisticated. Works great – thank you!"

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