Turn Marketing Data into Revenue Intelligence. SugarChimp seamlessly syncs your SugarCRM and Mailchimp data in both directions—no manual updates, no stale lists. This real-time connection arms your sales team with richer, more meaningful insights into customer behavior.
#950 - Upgrade from Basic to Professional
Hi,
We purchased this module not realising it was only basic as at the time there was only one price option. We now can't see synced data from MailChimp and will need to go to Professional. How can we upgrade this?
Regards,
Nicole.
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"The SugarChimp plugin was exactly what we needed to launch our Email Marketing from the contact base we had built in Sugar. Heidi gave clear steps and..." - Joell Denison
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11 years ago
Hi Nicole, that's not a problem. All you need to do is go here: https://www.sugaroutfitters.com/addons/sugarchimp/pricing
And start a new "Professional" trial. Download the Professional edition and install it over the Basic edition. You'll be issued a new license key as well you'll need to use after you install the new edition.
You can cancel your Basic trial by going to your orders, click the order number the Basic trial is on, click the "Purchase History" tab and then click "Quit Trial".
Let me know if you need anything else. Thanks!
11 years ago
Hi Nicole, are you still wanting to upgrade to professional? Thanks!
11 years ago
Hi Nicole, I'm going to close out this case. Leave another comment or create another case if you need anything. Thanks!