by synolia

Field Mask will be your greatest ally in formatting your SugarCRM data. This module improves the reliability of your data and saves time for your whole team by allowing you to use input templates to your information fields (zip code, phone number, etc.).

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#2320 - Fieldmask not working as expected

Closed Bug? created by sugarproc Verified Purchase 8 years ago
Hello! We have purchased the plugin. In Account module we set up a filed mask for a VAT number with the following mask: 99999999-9-99. This works as expected. When we start to add a new account there is the mask and works fine. We have added another field mas to Account module (the field is on other TAB) whic is a Bank account number field with the following mask: 99999999-99999999-99999999 Adding new Account selecting the Bank account number the mask not working, we can enter any characters. BUT: when we open a saved record for Edit and we clicks in the Bank account number, the mask is there and works fine... Tried the clear cache method, Quikc Repair method, but nothing works. We have added some other masks. In general if a Form have tabs the mask works only on the first tab - when adding new record. Regards, Arpad
  1. synolia-primary-contact member avatar

    synolia Verified Purchase

    8 years ago

  2. synolia-primary-contact member avatar

    synolia Verified Purchase

    8 years ago

  3. sugarproc member avatar

    sugarproc Verified Purchase

    8 years ago

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  • "This module is easy to work with and helps us keep our data and reporting in a format the way we want." - djohnson

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