by synolia

Field Mask will be your greatest ally in formatting your SugarCRM data. This module improves the reliability of your data and saves time for your whole team by allowing you to use input templates to your information fields (zip code, phone number, etc.).

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#2803 - Plugin generates XSRF attack warning on Sugar Enterprise 7.8

Closed Bug? created by sugarproc Verified Purchase 7 years ago

Hello,

we recently noticed that with the newest version of Sugar CRM Enterprise (7.8) there are compatibility issues. If we want to save masks on a module (in Administration) we got the following error: Cross Site Request Forgery (XSRF) Attack Detected.

Sending a screenshot about this issue also. ![synofield mask error.PNG](https://www.sugaroutfitters.com/assets/img/support/SynoFieldMask/5a93c59539acc6325d118e2ca7e4432d/synofield%20mask%20error.PNG "synofield mask error.PNG")

Thank You for Your help, Regards, Arpad Sabo

  1. synolia-primary-contact member avatar

    synolia Verified Purchase

    7 years ago

    Hello,

    The module you have installed is not compatible with the 7.8 version of Sugar. There is a new plan for the 7.8 and up versions of Sugar.

    Kind regards, Synolia Support

    • sugarproc member avatar

      sugarproc Verified Purchase

      7 years ago

      Hello Synolia Support,

      I have some questions about this issue: 1. Can You say approximately when will the new plan realized-materialized for install? We like really much this plugin, and needed for our optimal work. 2. Are other product of Yours also affected , for example SynoGenerateDoc?

      Thank You for Your Answers!

      Regards, Arpad Sabo

  2. synolia-primary-contact member avatar

    synolia Verified Purchase

    7 years ago

    Hello Arpad,

    Yes, both module have changed plans as of Sugar 7.8 compatibility version. Both plans are already available for purchase now. An email with some more info has just been sent to your registered email it@kbpa.li.

    To answer your questions as stated:

    1. Both plans are available for purchase now. They are both compatible with Sugar CRM Enterprise (7.8)
    2. All of our products were affected by this version of Sugar as some important architecture changes have been made to the code

    If you require any assistance, don't hesite to contact us.

    Kind regards, Synolia Support

    • sugarproc member avatar

      sugarproc Verified Purchase

      7 years ago

      Hello, thank you for you answer, I got your mail and replied (we have some questions about the licensing the new version) for the sugaroutfitters@synolia.com but not received the answer yet. Can You check it please?

      Thank You very much! Regards, Arpad Sabo

  3. synolia-primary-contact member avatar

    synolia Verified Purchase

    7 years ago

    Hello Arpad,

    We did not recieve the email you sent at sugaroutfitters@synolia.com . Can you please send it again?

    Kind regards, Synolia Support

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  • "Really easy to install and was able to enforce phone fields that include extensions. Support is very responsive." - tlemotte

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