Enforce Field Formats for Sugar

Hello Paul,

Thank you for contacting us in regards with your issue with our module.

The "500 status error" is directly linked to a php error and there should be a log in your php error log file.

Can you please provide us with the log generated when you try to validate the licence key?

This should help us identify the cause of the issue.

Kind regards, Vlad T. Synolia

Hi Vlad,

Thank you for your response. Here's the PHP error captured in the PHP error log file:

[30-Jun-2023 13:03:56 America/New_York] PHP Fatal error:  Uncaught TypeError: Sugarcrm\Sugarcrm\custom\Synolia\SynoLicensing\Helpers\LicensingHelper::setLastValidationData(): Argument #3 ($isValid) must be of type bool, null given, called in C:\HTTPROOT\domain.com\custom\Synolia\SynoLicensing\Helpers\LicensingHelper.php on line 136 and defined in C:\HTTPROOT\domain.com\custom\Synolia\SynoLicensing\Helpers\LicensingHelper.php:159
Stack trace:
#0 C:\HTTPROOT\domain.com\custom\Synolia\SynoLicensing\Helpers\LicensingHelper.php(136): Sugarcrm\Sugarcrm\custom\Synolia\SynoLicensing\Helpers\LicensingHelper->setLastValidationData()
#1 C:\HTTPROOT\domain.com\custom\Synolia\SynoLicensing\LogicHooks\ValidLicenses.php(58): Sugarcrm\Sugarcrm\custom\Synolia\SynoLicensing\Helpers\LicensingHelper->validate()
#2 C:\HTTPROOT\domain.com\include\utils\LogicHook.php(281): Sugarcrm\Sugarcrm\custom\Synolia\SynoLicensing\LogicHooks\ValidLicenses->run()
#3 C:\HTTPROOT\domain.com\include\utils\LogicHook.php(167): LogicHook->process_hooks()
#4 C:\HTTPROOT\domain.com\data\SugarBean.php(7340): LogicHook->call_custom_logic()
#5 C:\HTTPROOT\domain.com\modules\SYNO_Settings\clients\base\api\SYNO_SettingsConfigApi.php(115): SugarBean->call_custom_logic()
#6 C:\HTTPROOT\domain.com\include\api\RestService.php(310): SYNO_SettingsConfigApi->setSynoSettingsConfig()
#7 C:\HTTPROOT\domain.com\api\rest.php(23): RestService->execute()
#8 {main}
  thrown in C:\HTTPROOT\domain.com\custom\Synolia\SynoLicensing\Helpers\LicensingHelper.php on line 159

Please let me know if you have any questions or need more info.

Thanks, Paul

Hi Paul,

We have checked the code and have found that the fix is already in place on the most recent version of the package (202303052158) compatible with your version of Sugar (12.0.X).

Can you please uninstall the current package and thendownload and install the package "SUGAR_SYNOFIELDMASK_12-to-13.0_202303052158.zip" and see it you get the same error message?

Kind regards, Vlad T Synolia

Hi Vlad,

Thank you for checking the code and letting me know that this issue was already fix in the most recent version (package 202303052158). I've followed the instructions you provided and here are my updates:

1. I successfully uninstalled and deleted the current installed package (202207051438) using the Admin Module Loader

2. I then successfully uploaded and installed the latest package (202303052158) using the Admin Module Loader

3. In the Synolia Add-Ons License Keys page, I can now save the Field Mask License Key without the receiving the error exception from before -- I now receive a prompt that states: Settings Settings: Settings configuration settings have been saved. -- However, when I navigate back to the Synolia Add-Ons License Keys page, I see that the License Status is still "License is Not Valid"

4. Furthermore, when I go to the SynoFieldMask manage page and attempt to save changes to set a mask on a field to a selected module, I receive the follow error message:

Cross Site Request Forgery (XSRF) Attack Detected
Form authentication failure (Administration -> synofieldmask_manage). Contact your administrator.

-- Our config_override.php file contains the following configuration:

$sugar_config['http_referer']['list'][] = 'domain.com';

-- Our SugarCRM logs captured the following FATAL and DEBUG errors:

[FATAL] CSRF: attack vector detected, missing form token field
[FATAL] CSRF: auth failure for Administration -> synofieldmask_manage
[DEBUG] Hook called: ::server_round_trip
[DEBUG] Creating new instance of hook class 'SugarMetric_HookManager' without parameters
[DEBUG] Unregistered Transaction name for URI: /index.php?module=Administration&action=synofieldmask_manage

-- There were no error exceptions captured in our PHP logs

Please let me know if this provides you with the information you need or if you have any questions.

Thanks, Paul

Hi Vlad,

Please let us know if you have any updates on this case since the problem is still an issue for us.

Note that I am Paul Ahn's manager and am adding this comment on his behalf because Paul is not currently designated as a verified purchaser. Is there a way for Paul to be added as a verified purchaser so that he can add comments to cases? Thanks very much.

David Naimark