by synolia

Field Mask will be your greatest ally in formatting your SugarCRM data. This module improves the reliability of your data and saves time for your whole team by allowing you to use input templates to your information fields (zip code, phone number, etc.).

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#977 - Plug in not working

Closed Installation created by leonardbauling Verified Purchase 9 years ago

Good day, i just bought and install the add on, added a mask to the telephone fields in Contacts, but no mask appears. i'm using SuiteCRM/SugarCRM CE 6.5.18

  1. leonardbauling member avatar

    leonardbauling Verified Purchase

    9 years ago

    I tried numerous masks but no luck

  2. synolia-primary-contact member avatar

    synolia Verified Purchase

    9 years ago

    Hello,

    We will investigate this problem and get back to you as soos as possible.

    Best regards, Synolia

  3. synolia-primary-contact member avatar

    synolia Verified Purchase

    9 years ago

    Hello,

    For the module to be fully functional you will have to do a "Quick Repair and Rebuild" in the Administration section of SugarCRM. Once that is done you can deploy patterns on the available modules from the SynoFieldMask section in the Administration.

    Here are a few examples to help you set up the masks (the patterns are written between quotes, the quotes are not to be included):

    • Module Contacts, field Last Name, mask "case:UPPER|help:my help text for this field" - this will transform all the letters in the last name field to upper case, once the value is changed in the edit view
    • Module Contacts, field Office Phone, mask "pattern:+(33)-99-99-99-99-99" - this will format the phone numbers to the following formats +(33)-12-34-56-78-90, in the edit view form.

    Hope this helps you deploy your patterns, if you have any questions, don't hesitate to contact us.

    Best regards, Synolia

    • leonardbauling member avatar

      leonardbauling Verified Purchase

      9 years ago

      Good day, Thank you for your response. I followed your instructions and the mask is working now. I suspect it was the Pattern: prefix that I excluded from the mask.

      Thanks

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  • "Really easy to install and was able to enforce phone fields that include extensions. Support is very responsive." - tlemotte

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