Find Duplicates BEFORE You Save! Instead of waiting until after you enter a new record's information to know if it's a duplicate, know after the first field if you're working on a duplicate. Say NO to redundant data! Improve your SugarCRM data quality by being prompted of duplicate values while creating new records.
#1519 - Multiple fields in contact
When we select multiple fields in the contact for dedup check (First Name and Last Name), the software checks both these fields independently. Is there a way we can configure the software where it shows the dup check to fail only when both of these fields fail the dedup check?
10 years ago
The Dups are checked on each field only. Checking on multiple fields the way you have suggested is not supported. However i guess if the module and the fields are fixed you can customize the system, if you are familiar with SugarCRM developments.