#794 - Doesnt work on all fields
I added it to custom modules, works on some of them, but not all. Waste of time. Yes they are text fields, yes I added them in the Admin setup. I can see the bars moving when I leave the field so Dupe Detector queries bu then it just allows me to continue
10 years ago
Hello Websolprov, Duplicate Detector for SugarCRM works on any existing or custom field of type varchar, name or phone. For Edit view or quick createview you will have those field to enable that are exist in respected view. eg : name field is exist in Editview then it will allow you to enable or disable for duplicate in editview checking in Dupdetector settings. If you select Prevent Submit option, system will not allow user to save a record if duplicate match found.
Thanks
10 years ago
Fully understand how to implement thanks, the fields I want to enable do exist in EditView and have been added to the Dupe Detector configration by dragging from the left panel to the rigth panel and saving. I have 3 custom modules I want it to work on, have enabled all three but the system only shows dupes when entering text field data for one of the 3 modules.
10 years ago
Why no reply please? This still isnt working!
10 years ago
Hello, As it was week-end, It took time to reply. Can you please get in touch with us on skype. our skype id is urdhvatech
Thanks
10 years ago
I am afraid I dont have skype, sorry
10 years ago
Hello Websolprov, No problem, Do you have gmail account, please add us on gtalk. our email address is contact@urdhva-tech.com. Please get in touch so we can solve it ASAP.
Thanks
10 years ago
Sorry, I dont trust google, they scan your emails, I refuse to use anything Google.
10 years ago
Hello Websolprov, Can you tell us. How we can communicate and help you better way? still I prefer if possible install skype. that way we can communicate quickly and help to resolve your doubts.
Thanks
10 years ago
I have told you why this is not working, how is talking about this more going to help? It works on some but not all text fields on custom modules despite them all being setup the same way.
10 years ago
Hello Websolprov, We are asking you because we are not able to generate same issue as you described, that's why we need to see where you are facing issue. It would be great If possible can you send us some short of video or something that we can identify where actually problem arrise.
Thanks