by Faye

Faye's Sugar-Constant Contact integration eliminates double entry by syncing accounts and contacts, email addresses, marketing lists, campaign results, individual email tracking, and removal results. You can utilize SugarCRM's reporting and workflow engines based on results from Constant Contact.

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#4759 - Customer's sales team not syncing after update

Open Bug? created by Dillon Stokes a year ago

Hello,

I have a customer who is experiencing issues related to their integration:

"My sales team reports that they are no longer able to sync their emails with the “contacts” in Sugar automatically. Could you please connect me with the Sugar support person so I can investigate resolving this? It seems that whenever Sugar does an upgrade to their software our auto-sync stops…. Thank you."

Please email me @ dstokes@brainsell.com so we can connect on this.

  1. FBSG-primary-contact member avatar

    Support @ Faye

    a year ago

    Hi Dillon,

    Thank you for contacting us!

    I have checked with the team and I see that your case is being attended to by my colleagues through our Fay support desk e-mail. I hope this issue will be addressed and resolved by the team as soon as possible.

    Kind regards, Oana

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