#4114 - Adding Dashlet Broken
To whom it may concern,
When trying to activate the SynoGeoloc Dashlet--no matter what level (record or list)--I select the SynoGeoloc and SugarCRM freezes up. It does not show the next selection (billing or shipping).
I've tried disabling/re-enabling, uninstalling/reinstalling, downloading a completely new version of it and reinstalling.
Any help is appreciated.
Best, Tom
5 years ago
Hi
Can you send us the Sugar and module versions do you use ? Have you the possibility to make a video ?
Is there errors into the Sugar Logs ?
Kind regards
SYNOLIA Support
5 years ago
Hello,
It seems to be working a little better now to where I can actually get to viewing the dashlet; however, some accounts will not show up in the map. I've ensured that the addresses are complete with street, city, state, zip, and country but it still will not show up.
SugarCRM Professional, Version 9.0.0 (Build 151) Leaflet & OpenStreetMap for Sugar 20190117
Best, Tom
5 years ago
Hi
Can you send me examples of addresses that are not displayed on Map Locator ?
Kind regards
SYNOLIA Support
5 years ago
Hello Synolia Support,
Am I able to send you an example privately?
Best regards, Tom
5 years ago
Hi
Of course, you can send us at sugaroutfitters@synolia.com
Kind regards
SYNOLIA Support