#2260 - Invitees created as contacts even if they are CRM users
Hi,
Using Sugar 6.5CE.
We discovered that some contacts we created automatically and even after suppression they were created over and over again.
I think it's coming from RT GSync. Is RT GSync creating contacts for all invitees even if they are CRM Users ?
For example :
User A is not using RT GSync.
User B is using RT GSync.
-User A create a meeting with a lead and assign it to User B.
-By default, User A is an invitee of the meeting because he is the creator of the meeting and User B is an invitee of the meeting because he is the assigned user.
-So both users A and B are invitees.
-At this point, a contact is created automatically in Sugar (by RT GSync) with the same email as User A (the creator of the meeting) with a name that it not always the same as the User A (I don't know from where the name is sourced). The meeting is also related to that newly created contact.
-If I delete the contact, he appear again a couple of minutes later (I guess at next sync).
Is there a way not to create automatically contacts when they are already users ?
Thanks,
Jonathan
8 years ago