RT GSync: Google Calendar, Contacts, Drive Sync

by Rolustech

Boost your SugarCRM with seamless Google integration. Sync contacts, meetings, and Drive files. Streamline workflows and elevate productivity.

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#1764 - Not working on all calendars

Closed General Question created by wayne1 10 years ago
Why does it seem to work on some accounts, but not all of our users? Everything has been set up correctly, but it seems like it's not working on some.

  1. rolustech-primary-contact member avatar

    Info@Rolustech Verified Purchase

    10 years ago

    Hi Wayne1,

    Please make sure that under admin settings, on "RT GSync Users Configuration" your all required users exists under "Enabled Users" list, and every user has done Gmail Id Authentication separately for their own user.

    Please note that for Calendar sync, it ONLY sync your Primary Calendar items, not the shared or other calenders.

    Hope it helps. Please let us know in case of any other question

    Regards Rolustech Support

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  • SugarCRM Editions
  • Sugar Community
  • Sugar Professional
  • Sugar Enterprise
  • Compatible Versions
  • 14.2, 14.1, 14.0, 13.3, 13.2, 13.1, 13.0, 12.3, 12.2, 12.1, 12.0, 11.3, 11.2, 11.1, 11.0, 10.3, 10.2, 10.1, 10.0, 9.3, 9.2, 9.1, 9.0, 8.3, 8.2, 8.1, 8.0, 7.11, 7.10, 7.9, 7.8, 7.7, 7.6, 7.5, 7.2, 7.0, 6.7, 6.5, 6.1

    This Add-On doesn't support the latest Sugar version!

  • "Been trying to get this to work for two weeks. Very little support. I hope it works but to this day, it does not." - meyerwells

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