Identify opportunities that you are likely to close and win by adding scoring logic to match your business and industry.
#2424 - Getting error message and unable to configure opportunity score point
Hi Support,
This issue also with Lead Scoring now we found on Opportunity Scoring please see this as reference case#2423
Screenshot: https://www.dropbox.com/s/jfak293enqjc8ac/OpportunityScoringIssue.docx?dl=0
Regards
8 years ago
Hi Support,
Please update us on this case as soon as possible. Your quick reply will be highly appreciable
Regards
8 years ago
Hi Adrian,
we would like to inform you that new version of the modules have been published. Both of the packages are tested and ready for use.
8 years ago
Hi Support,
Please confirm do we have to install new installer? Please send detail
Regards
8 years ago
Also we are not able to see download installer link for Lead scoring
8 years ago
In below screenshot you can see under Profile > Orders the installer OpportunityScoring-1.0.2.zip is available for download but Lead Scoring installer is not available
https://www.dropbox.com/s/vo3ypzejdekp3av/Capture.JPG?dl=0
8 years ago
Hi Adrian,
we have reuploaded the package. If the issue still persists please contact SugarOutfitters support to verify why package is not visible for you.
Please try to log out/ log back into your SugarOutfitters account just in case.
Kind Regards!
8 years ago
Hi,
Now we able to see. We uninstalled the previous version LeadScoring-1.0.1 and installed LeadScoring-1.0.2 but below issues occurring.
Below issues are still occurring in Lead scoring
We trying to change point Lead Type from 56 to 20 but after saving its not changing (See screenshot) accordingly the number calculation is wrong
Recalculating function is consider only previous setting (this issue related to above no. 1 issue)
On each save the number of dropdown value increasing with empty point field (See screenshot) for example if we save 5 times than it will increase 5 times with empty point field.
Screenshot: https://www.dropbox.com/s/o45f05ujlf7m6hr/Capture1.JPG?dl=0
Regards
8 years ago
Hi Adrian,
We will be looking at this case today and will have a response for you in next 12 hours.
Kind Regards!
8 years ago
Hi Adrian,
we have identified what might be causing this issue for you. We will release a new package version tomorrow after further testing (both Opp and Lead scoring modules).
Kind Regards!
8 years ago
Hi Adrian,
can you please clear your browser cache and delete all rule groups and recreate them. There is an issue in your configuration screen which most probably is caused by cached javascript files in your browser.
Please look at commented screenshot https://postimg.org/image/h5uaefs5r/
Let me know if this resolved your issue.
Thanks!
8 years ago
Hi Adrian,
did you have a chance to review my last comment ?