by NS-Team

QuickCRM Mobile gives you access to Sugar ® or SuiteCRM on your mobile, your tablet (iPhone, iPad, Android) or your laptop with QuickCRM native apps available on App Store, Google Play and Windows Store.

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#2435 - QuickCRM not connecting to SuiteCRM

Closed Bug? created by jrmutengera 8 years ago

I have installed QuickCRM on Android and IOS. When i try to connect to the SuiteCRM server i get the following error"unexpected error. Please check your permissions and the CRM log file"

  1. bluquet member avatar

    NS-Team Provider Affiliate

    8 years ago

    Hi, Could you let me know: - What your server is? - What version of our server module you installed? - if our server module shows as installed in Module Loader?

    Thanks

    • jrmutengera member avatar

      jrmutengera

      8 years ago

      The SuiteCRm is running off xampp QuickCRM_Mobile_Full_4.6.7 Th server module shows as installed since i can view its options under admin

    • bluquet member avatar

      NS-Team Provider Affiliate

      8 years ago

      Hi again,

      Options visible under admin does not mean install was complete. It could be partially installed. So please go to Module Loader and check that it shows as installed.

      Actually you already contacted us at support@quickcrm.fr, so please continue the same way. I will close that case to avoid multiple discussions in parallel.

      Did you do what we asked: change php.ini: display_errors = Off html_errors = Off (if you have a line with html_errors in your php.ini) error_reporting = E_ALL & ~E_NOTICE & ~E_STRICT and restart your server.

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