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Sapiens.BI helps you produce effective reports with charts in a fast and easy way. It is a SugarCRM BI plug-in with powerful reporting capabilities, ease of use, elegant design, and a quick and easy setup. This Reporting Tool is easy to use, there is no need for technical knowledge or SQL. The Sapiens.BI tool comes with over 100 pre-built reports.

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#2612 - Report Sharing not working!!!

Closed Bug? created by tiagozwick 8 years ago

Hi all,

I have created and tried to share a report with a colleague. I am System Administrator, he doesn't.

See reproduction steps following the screenshots below;

![Report_Sharing_Owner_and_sharing_set.JPG](https://www.sugaroutfitters.com/assets/img/support/analytic-pro/39605caa43ab09bc3c01fe3d8526a224/Report_Sharing_Owner_and_sharing_set.JPG "Report_Sharing_Owner_and_sharing_set.JPG") ![Report_Sharing_Owner_and_sharing_set__SAVED.JPG](https://www.sugaroutfitters.com/assets/img/support/analytic-pro/39605caa43ab09bc3c01fe3d8526a224/Report_Sharing_Owner_and_sharing_set__SAVED.JPG "Report_Sharing_Owner_and_sharing_set__SAVED.JPG") ![Report_Sharing_Owner_NOT_set.JPG](https://www.sugaroutfitters.com/assets/img/support/analytic-pro/39605caa43ab09bc3c01fe3d8526a224/Report_Sharing_Owner_NOT_set.JPG "Report_Sharing_Owner_NOT_set.JPG") ![Report_Role set to allow access.JPG](https://www.sugaroutfitters.com/assets/img/support/analytic-pro/39605caa43ab09bc3c01fe3d8526a224/Report_Role%20set%20to%20allow%20access.JPG "Report_Role set to allow access.JPG") ![CRM_logged as Rudy.JPG](https://www.sugaroutfitters.com/assets/img/support/analytic-pro/39605caa43ab09bc3c01fe3d8526a224/CRM_logged%20as%20Rudy.JPG "CRM_logged as Rudy.JPG") ![Report_NO_view_Access.JPG](https://www.sugaroutfitters.com/assets/img/support/analytic-pro/39605caa43ab09bc3c01fe3d8526a224/Report_NO_view_Access.JPG "Report_NO_view_Access.JPG")

  1. sapiens-bi-primary-contact member avatar

    sapiens.bi

    8 years ago

    Hello Tiago,

    The latest upgrade with the fix is just released, can you please upgrade and let us know, if this is OK now.

    Thank you!

    IT Sapiens Team

  2. tiagozwick member avatar

    tiagozwick

    8 years ago

    Hi All,

    Report sharing is not working yet. There are 2 different issues;

    Issue A Regular User can Save.JPG

    Issue B Report not shown.JPG

  3. sapiens-bi-primary-contact member avatar

    sapiens.bi

    8 years ago

    Hello Tiago,

    We just uploaded the version with the fix. Can you please try again?

    Thank you!

    Best Regards, IT Sapiens Team

  4. tiagozwick member avatar

    tiagozwick

    8 years ago

    Fixed!

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