by Offshore Evolution Pvt Ltd

Have newly created leads? Processing imported leads from one or more sources? Quickly identify if there is already an existing lead by setting up your predefined parameters. Any possible duplicates will be highlighted and noted when viewing a given lead.

#3059 - Duplicates not displayed in dashlet or lead view

Closed Bug? created by pratapkunal 7 years ago

hi Team,

Installed v2.0 no installation issues but the Identical leads when created are not diplayed in dashlet. Also there is no subpanel as in userguide on Lead page to display duplicates. Is there some futher configurations that needs to be made ? as in screen shot below you could see there are duplicates created in Lead ![screen3.PNG](https://www.sugaroutfitters.com/assets/img/support/scan-identical-leads/7b37493ea829a105495f1c7b6968dab0/screen3.PNG "screen3.PNG")

However dashlet panel is blank also there are no subpanel for duplicate leads as shown in user guide

![screen4.PNG](https://www.sugaroutfitters.com/assets/img/support/scan-identical-leads/7b37493ea829a105495f1c7b6968dab0/screen4.PNG "screen4.PNG")

also the dashlet doesnt show any data and always says No Leads found even for accounts and Contacts module. ![Screen5.PNG](https://www.sugaroutfitters.com/assets/img/support/scan-identical-leads/7b37493ea829a105495f1c7b6968dab0/Screen5.PNG "Screen5.PNG")

  1. dipeshpatel-primary-contact member avatar

    This is done.

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