#297 - When entering my gmail id and password, message reports: Authentication with Google failed. Reason: BadAuthentication.

Closed Bug? created by eric 11 years ago

1.7 trial installed fine, when entering my gMail id and password, and click Validate - message reports: Authentication with Google failed. Reason: BadAuthentication. Does this only work with Google Apps accounts? I use gMail, docs and calendar through my Google id, but I don't have a paid Google apps service.

  1. jason member avatar

    jason Provider

    11 years ago

    Hello Eric!

    You are best off posting this question over on the Gmail and Google Sync support page here: https://www.sugaroutfitters.com/support/gmail-sync

    According to the provider, it will work if you do not have a Google Apps account. Here is their reply:

    Yes, you do not need to have both a Google or Gmail account. Having only a Gmail account (whether personal or business) will work with SugarCRM. The Installation Guide has recently been updated with screenshots to assist in a smooth installation.

    Let me know if you need anything else from us.

    -Jason

  2. jason member avatar

    jason Provider

    10 years ago

    Eric,

    Just following up to see if you were able to get up and running with Gmail and Google Sync.

    -Jason

  3. jason member avatar

    jason Provider

    10 years ago

    This has been merged by DataSync with https://www.sugaroutfitters.com/support/gmail-sync/185. They need to add a Redirect URI for the doc sync portion to work. The rest should still work as is.

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