#2691 - I get an 500 error when...
Hi
When I am adding the dashlet - save, I get this error ![sweetcheck.JPG](https://www.sugaroutfitters.com/assets/img/support/sweet-checklists/51dc6479204a71dd1085164fdcbc9e9a/sweetcheck.JPG "sweetcheck.JPG") It´s at 3.06 in your installation / tutorial video. Any ideas?
Thanks, KGM
8 years ago
I´m running on Enterprise 7.7.1.0 on-site. This is a trial of Sweet Checklist. Thanks again, KGM
8 years ago
Hi KGM, thank you for contact our support. We will do another pass of testing the module on specific version of SugarCRM you have provided. 500 Internal Server Error usually means there was an error while processing some of the PHP files.
If you are technical enough, could you please extract an error log from your webserver so that we could see what was reported as error.
We will let you know about our findings by end of day.
Thank you for your patience!
8 years ago
Hi
Do you have an email i can send part of the log file?
thanks, KGM
8 years ago
Please send it to office@eontek.co
Thank you!
8 years ago
Hi KGM, we have detected the issue you are having. One of our files in the package had case mismatch with what it's supposed to be.
Can you please remove old module, download new 1.0.1 version of the package from SugarOutfitters and install the module.
Please let us know if you experience any other issues.
We can also schedule a call to review this and other modules we have which might be useful for you. Please us know over email some available time slots and we will get something on the calendar.
Kind Regards!
8 years ago
Hi again Yes, made it past the Save :) Working now. Thanks for a speedy reply and fix, KGM