tagMe

Fed up of not being able to find important clients? Tag them! This plugin allows you to tag your records to identify them instantly. Color coded tags makes it even simpler to catch them.

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#1596 - Database Table not created

Closed Bug? created by apulcino Verified Purchase 9 years ago

I just purchased tagMe and it won't create any tags! I'm using it with SuiteCRM 7.3.1.

When trying to create a tag, the fetchTag request returns "Database failure. Please refer to sugarcrm.log for details." The log file shows that a query failed due to "MySQLerror 1146: Table 'suitecrm.ut_tagme' doesn't exist". I checked the database and indeed there is no ut_tagme table. I suppose something failed during the module's installation, though no errors were displayed.

Help!

Thanks, Andrew

urdhvatech
9 years ago

Hello Andrew,

Can you try do quick repair & rebuild and execute the query that display during repair ? That should work.

Thanks & Regards, Team Urdhva Tech.

reply
- apulcino Verified Purchase
  9 years ago
  
  That did the trick! Thanks!
  
  reply
- urdhvatech
  9 years ago
  
  Hello Andrew,
  
  Glad that worked. We request you to drop your valuable review on Reviews tab.
  
  Thanks & Regards, Team Urdhva Tech.
  
  reply