#204 - Reports
Is it possible to create a report on tags so that I am able to which contacts are tagged with a particular tag?? I tried and was not able to because tagMe and Contacts are related modules.
Is it possible to create a report on tags so that I am able to which contacts are tagged with a particular tag?? I tried and was not able to because tagMe and Contacts are related modules.
11 years ago
Hello Harsh,
You can do similar thing in List view or else use tag Cloud dashlet, choose a particular tag, and it will list out all records sharing same tag.
In reports, you will not get the filter of these fields because of database type being text.
Hope this information helps.
Thanks.
11 years ago
Right. That's the method I would use to filter out a particular tag. However, what if I want to filter out two tags? Example: I want to know which contacts have been tagged for "awesome" AND "cool"? The list view can't do a condensed search like that so I was wondering if Reports would be the way to go.
11 years ago
Well, we can extend search in list view, but that leads to an un-upgrade safe change. I see that you are using Reports, is it PRO+ edition? Is it on-demand hosted?
11 years ago
PRO+ edition of tagMe? Sorry. I'm confused.
11 years ago
Sorry, I was asking about SugarCRM edition.
11 years ago
Oh. It's Professional edition.
11 years ago
Ok, is it hosted on SugarCRM on-demand? If it is hosted on on-demand, we will not be anyway customize anything which is un-upgrade safe.
11 years ago
Ah. It is on-demand. It's unfortunate that it couldn't work out but if you ever think any work-around to issue, please let me know :) Thank you for your help!!
11 years ago
Yes sure! Happy to help.. There is limitation of SugarCRM which doesn't allow us to change custom search query! Hope that gets resolved in upcoming versions!!
11 years ago
I hope so too! You have been very helpful!
11 years ago
We will try to get hand on it, if we can make it work. You may add us on skype : urdhvatech
11 years ago
Actually, we don't have Skype. Is there any other way to stay updated?
11 years ago
You may follow us on Twitter - urdhvatech or email us at contact@urdhva-tech.com
11 years ago
Perfect. Thank you!
11 years ago
You are welcome! Closing the case. Thank you for raising the feature.