by urdhvatech

Fed up of not being able to find important clients? Tag them! This plugin allows you to tag your records to identify them instantly. Color coded tags makes it even simpler to catch them.

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#465 - Tag too long - won't let me remove

Closed Bug? created by marketing5 Verified Purchase 10 years ago

I created a tag that was too long and split to a second line in the field box. Now I can't remove the tag since the second line's worth of tag text isn't colored and the "x" to remove it isn't clickable. As a result I'm stuck with a tag I don't want.

  1. urdhvatech-primary-contact member avatar

    urdhvatech

    10 years ago

    Hello,

    Thank you for drawing our attention to this issue. While we work on the solution, let us get rid of that unwanted tag. For now, you have to delete a tag completely manually from database - table is - ut_tagme and to remove the tag from custom field, go to table _cstm and search for the record id, and remove the long tag and possibly an extra , (comma character)

    We have registered the bug, and will make sure to deliver a fixed package asap. We appreciate your patience.

    Thank you, Team Urdhva.

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  • "Great add-on, works as advertised! We use it to note what roles a contact holds. Easy to install, and configure."

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