Best SugarCRM Mobile App
Enable your teams to access real-time CRM data on the go with SugarCRM mobile app. TapCRM, created for SugarCRM, comes with exclusive features like Live Tracking. Get an overview of your business life cycle with conversion rates, sales performance, and monthly outcomes.
We have already installed the plugin. Now we are using the app but we cannot access to the Account and Contact modules in spite of it seems the permissions have been granted. Please could you help us?
6 years ago
Hello Dear,
Thank you for contacting Appjetty Support! We're happy to assist you with your recent query!
Yes, our TapCRM App is compatible with Sugar version 8.0.0. We have also updated over Sugaroutfitters store, you can check from here: https://www.sugaroutfitters.com/addons/tapcrm
Feel free to approach us if you have any query or concern regarding our App, we would be happy to assist you!
Hope this helps! Let us know in case of any concern.
Best Regards, Appjetty.
6 years ago
Thank you for your support.
We have already installed the plugin. Now we are using the app but we cannot access to the Account and Contact modules in spite of it seems the permissions have been granted. Please could you help us?
6 years ago
Ups the image is not correct. Attached the right one. Sorry.!
SetupApp.jpeg
6 years ago
Hello Dear,
Thank you for writing back to us!
Can you please let us know where you are facing this issue? are you facing this on CRM side or in the App?
Would you please check after doing repair roles, you can do repair roles from Administration > Repair > Repair Roles.
If you still face the issue then please share some screenshot of the error message so we can check and resolve the issue as soon as possible.
Also, please make sure that you are logged in the App with the same user with which you are logged in the CRM.
Hope this helps! Looking forward to your response!
Best Regards, Appjetty.