SugarCRM Customer Portal in WordPress - CRMjetty

Reduce Operational costs and improve customer satisfaction with our SugarCRM Customer Portal by empowering unlimited customers with access to advanced knowledge base, robust ticketing system & all default modules. And custom data-management flow configured.

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#1792 - Got this upon install

Closed Bug? created by n8weaver 8 years ago

Failed to copy cache/upgrades/temp/DPXCpk/SugarModules/custom/include/modules/bc_portal_layout/js/jquery-1.11.0.min.js to custom/include/modules/bc_portal_layout/js/jquery-1.11.0.min.js

AppJetty
8 years ago

May I know which SugarCRM Version are you using?

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n8weaver
8 years ago

Community 6.5.17

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AppJetty
8 years ago

Hello, I have checked same package in Community 6.5.17, It's working fine. Can you please check file permission on your instance? To set proper file permission please follow the Installation Guide. then please try to re-install.

Thanks,

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- n8weaver
  8 years ago
  
  Got it to install but it WP won't connect to sugar and the portal layout setting is not working... You support PHP 5.4?
  
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AppJetty
8 years ago

Hello, Yes, this plugin support PHP 5.4. can you please re-check the REST URL that you have to enter at Wordpress Sugarcrm/Suitecrm portal settings. It should be like /custom/service/v4_1_custom/rest.php. Thanks

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n8weaver
8 years ago

It's not working for me.. need a little help here.

Can you send me email at n8weaver@gmail.com and I'll send you access and some screen shots of what I have.

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ryanwhitaker
7 years ago

Having the same, issue, other plugins install fine such as kreporter.

Nothing wrong with permissions, when permissions change I get a different error. sugar version 6.5.24

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