Highlevel Overview

Businesses relying on Sugar need to enter (and later reference) a large volume of contacts' phone numbers, whether in the US, internationally, or both. The team at iPredict IT Solutions created the International Telephone Input Validation add-on to help CRM users with the process of entering and validating telephone numbers. It adds a flag dropdown to any input, detects the user's country, displays a relevant placeholder, plus provides formatting and validation methods.

Key Features

• Automatically select the user's current country using an IP look-up (Free API call is valid up too some call)
• Navigate the country dropdown by typing a country's name, or using up/down keys
• Users type in their national numbers and the plugin provides full, standardized international numbers
• Full validation, including specific error types and retina flag icons
• Dynamic field configuration from admin panel

How It Works

If a user enters the wrong phone number, the plugin will show an “invalid number” error under the textbox of the phone type field, as shown in the image below.

If a user enters the correct phone number, then the plugin will show a “valid” message under the textbox of the phone type field, as shown in the image below.

Examples of how phone field will look on all the SugarCRM layouts:

Notes:

1. For the existing records, we initialize the plugin on an input which already contains a full international number. The plugin will automatically select the relevant flag, and re-format the number to national format. If country code is not available for the existing records, the flag will not display properly.

2. The add-on references the International Telephone Input as the basis of the integration.

To learn more about this solution, go to International Telephone Input Validation or search for "phone number validation."