User Activity Tracker

The User Activity Tracker plugin for SugarCRM is an tool for gaining visibility into how users are interacting with your CRM system. By providing analytics on user behavior and engagement, this plugin empowers administrators and managers to track system usage and identify patterns across the team. Whether you're monitoring user adoption, analyzing productivity, or ensuring optimal usage of key CRM modules, this plugin delivers the actionable insights you need.

Key Features:

• Module Interaction Tracking: Gain a clear understanding of which CRM modules (e.g., Accounts, Contacts, Leads, Opportunities) each user interacts with, and how frequently they access or update these modules. This helps pinpoint where users are focusing their efforts and which areas of the CRM system are most utilized.
• Active User Monitoring: Instantly view a list of users who are currently active within the system, allowing real-time monitoring of user activity. This feature helps with overseeing engagement during key business hours or team collaboration periods.
• Last Active Timestamp: Easily track when each user was last active in the system. This feature is crucial for identifying inactive users, spotting possible system adoption issues, and ensuring that all users are consistently engaged with SugarCRM.