SAP Business One Integration for Sugar by Faye

Bridge the Gap Between Sales Engagement and ERP Precision

Key Benefits

• Accelerated Deal Velocity - Empower sales reps to generate accurate, ERP-validated quotes instantly, shortening the path from lead to cash.
• Elimination of Manual Data Entry - Reduce human error and administrative overhead by removing the need for duplicate entry across platforms.
• Enhanced Sales Intelligence - Provide reps with “ERP-grade” visibility into order history and financial balances without requiring extra SAP licenses.
• Data Integrity & Governance - Maintain SAP Business One as the undisputed system of record for pricing and inventory while keeping Sugar as the primary engagement hub.
• Operational Scalability - Future-proof your tech stack with a stable, auditable integration that grows alongside your business complexity.

Key Features

• Bi-Directional Sync - Real-time alignment of Accounts, Contacts, and Addresses between SugarCRM and SAP Business One using reliable External ID matching.
• ERP-Driven Product Catalog - One-way sync of products, item groups, warehouses, and multi-tier price lists directly into Sugar.
• Quote-to-Order Automation - Instant conversion of Sugar Quotes into SAP Business One Sales Orders, including all header and line-item details.
• Sales Order History - Comprehensive visibility into SAP order status, backorders, and fulfillment data within the Sugar interface.
• Financial Transaction Visibility - Direct access to Invoices and Credit Memos, including payment status and due dates, without leaving the CRM.
• Customizable Mapping Engine - Scalable foundation supporting both predefined and custom field mappings to fit unique business logic.

Pricing

Introductory pricing is $6,000/year + $12,500 one time setup. See here for more information. Separate SAP Business One license required.

After you've completed the purchase of the integration, Faye will contact you to schedule the kick-off call and complete the onboarding process.