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6 years ago
Hello sugaroutfitters2!
Can you tell me what your versions of Mautic and Sugar or Suite are?
How about the possibility of a shared remote session to help you install it?
Best regards, eVolpe Team
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7 years ago
Dear staffcheck, Thank you for your feedback. Let me answer your concerns as well as I can for this moment: 1. Mautic plugin issues: • As for the issue of Mautic 2.6.1 not working, we are aware of that and addressed it in the available documentation (Section: Introduction) which states that, for now the integration plugin requires Mautic 2.5.1. Of course we plan to upgrade our plugin to newer version in upcoming release, and keep it up to date with future Mautic upgrades. However, since Mautic is developed very rapidly and provides new releases so often, we may sometimes skip some in between versions, especially since we are currently working on multiple additional features for the integration peace itself. • As for the NOT-UPGRADE-SAFE file in Mautic plugin, it is also mentioned in the documentation (Section: Installation-Guilde) that, because of some Mautic internal bugs, we had to overwrite it in order to make sure that events regarding Points Adjustments can be properly captured. As we have yet to upgrade our plugin to 2.6.1 I cannot tell you for sure, but it seems from our preliminary check, that Mautic has had this issue fixed so probably there will be no need for this not-upgrade-safe change in future releases for 2.6.1. 2. Sugar/Suite plugin issues: • Current version of Mautic Integration has been released for SugarCRM 7.6 and higher and has not yet been fully developed and tested on SuiteCRM/SugarCRM CE. However we are currently working on our last changes for those systems, so next release will make it possible. • The issue mentioned by you of missing editviewdefs file is actually something a bit different then it seems. Both new modules: Marketing Campaigns and Activities are not supposed to be edited in Sugar, but READ-ONLY. The creation of those records should be fully managed by the integration itself when those records are created in Mautic. IT IS our fault that in this first release we have left Admins with permissions to edit this modules, although if you login as a normal user you should not be able to do this, but, of course, we will fix this issue in next release. However it should not make it impossible to use the integration as intended for now and test it capabilities. Thank you again for the feedback, all promised fixes and features will be released in around 2 weeks. If you have any other further questions or issues we will be happy to help you with them in the meantime, and hope that, if not these answers, then next release will deserve a higher grade from you
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6 years ago
Hello pau!
The integrator is constantly developed and as soon as we have a new version, we update it on the portal.
What do you want exactly to know?
Best regards, eVolpe Team