Go Further with Customer Insights

Not only does the Sugar Integrate for Shopify integration allows for cleaner and grouped customer and order information, but it allows your organization to track sales and growth trends and boost sales. Sugar Integrate for Shopify provides visibility into Shopify Orders within Sugar. Pre configured sync of Order data between the systems allows faster processing time and customer experience. Sales teams can quickly track and follow-up based with customers or prospects based on abandoned cart information.

Key Capabilities

• Shopify Customer (Contact) can be configured to sync one way to Sugar as a Contact (and Account).​
• Sync between the systems runs every 15 min (configurable default setting) detecting changes, enabling Shopify Customer data and Sugar Contacts to stay up to date with changes. ​
• Orders and Order Lines sync one way from Shopify. Configurable option to view Order related information. ​

With Sugar Integrate

• Automatically sync Shopify Customers, Orders, Order Lines, Discounts & Taxes, Abandoned Carts into Sugar
• Contacts, Orders, Order Lines views within Sugar are configurable and fields within can be enabled or disabled Synchronize e-Commerce data at Sugar end to available CRM benefits
• Provide unified Customer data within Sugar to manage both e-Commerce and CRM Customers ​
• Sales and Operations have up to date information of Shopify customer and order data within Sugar to manage high quality interactions.​
• Provide update of Order Status, Discounts & Taxes applicable from Shopify directly to Sugar users
• 360-degree view of customer, while engaged on customer service operations for Customer Orders
• Run highly targeted marketing campaigns