Stay Informed with Latest Engagement Methods and Times for Your SugarCRM Contacts
enable engage allows users to see when the target, lead, contact, or account last had communication. It can also drill down to each activity type and quickly create a list of customers or prospects that haven't had contact within a set timeframe.
Product Update: Glances No-Code Integration Platform Adds New Features and Compatible Apps
The team at Fanatical Labs designed Glances to be simple and seamless for users. With that comes the responsibility to continuously improve the integration platform's powerful abilities, plus add to its growing collection of compatible workplace platforms and apps.
Onboard and Train Employees with Access to Helpful Videos in SugarCRM
QuickHelp is a video tutorial add-on for SugarCRM. It enables employees to watch videos for a wide range of reasons, such as helpful tutorials, instructional videos, or new employee welcome videos to better understand the SugarCRM system by themselves.
Why Every Business Needs a Customer Portal
The stage after customer satisfaction is customer delight which is not known to a lot of companies. They focus only on driving customers to take the action that fulfills their bottom lines and forget them after that. In today’s competitive world, working on customer satisfaction is the bare minimum. This is where a customer portal for SugarCRM comes into play.
The Value of Empathy in Customer Service
In a world of AI, self-service, and trying to be as efficient as possible with customer support, empathy is a skill that can often be overlooked. However, not using empathy in the moments that matter can make or break an experience with a customer.
Add-On Spotlight
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JustCall
End clueless conversations by adding context to every call. JustCall for SugarCRM provides a seamless integration that activates 1-click call and messages with your contacts allowing you to track all ... -
LinkedIn Leads for SugarCRM
Push the LinkedIn Information as a Lead into your CRM. With the Chrome extension the LinkedIn fields will automatically populate in the Lead form. From there you can push it into your CRM by clicking ... -
Ambit Key Account Management (KAM)
FEATUREDAmbit Key Account Management (KAM) solution simplifies and brings value to the Account Planning and Account Management processes for your most important sales personnel – your Key Account Manage... - Show more addons