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Brought to you by the team behind SugarChimp and Fanatically Zen, Glances is a patented, no-code integration platform that makes SugarCRM and all your apps work together. Today we’ll cover how to add Glances as a dashlet in Sugar, then recap what Glances is and how it helps your dream workflows become reality.

Bad news is hard to convey to a customer. Whether you can’t fulfill an order or your team isn’t releasing a feature or product the customer was hoping for, disappointing customers can be a difficult task. Responding in a genuine way can go a long way to repair bonds, build trust, and strengthen customer relationships. In this article, we’ll cover 5 important steps to communicating tough news to customers without breaking their confidence in your company.

In this blog post, we will explore how connecting SugarCRM with Microsoft Teams can reduce screen-switching and allow service agents to access tickets directly from Teams!

Just as important as beautiful content is building and maintaining trust with those who grant us access to send to their inbox. Failing to honor that trust unravels the benefits of all our other marketing strategies. When marketing teams keep permissions at the core of their work, they find...

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