Enables bidirectional synchronization between SugarCRM products and SAP ERP. Sugar users benefit from a unified and up-to-date view of account and contact data as well as sales history. KINAMU SAP Connector can quickly, easily, and economically bridges the gap between SugarCRM and SAP ERP for a more effective CRM program.
General Information
Installation Instructions
After purchase, KINAMU will contact you to schedule the installation which is included with the KINAMU SAP ERP Connector implementation fee.
Functionality
The SAP Connector is an extension for SugarCRM and SAP which is developed and maintained by KINAMU to integrate both systems.
The SAP Connector enables bidirectional synchronization: changes in SAP ERP are automatically updated in SugarCRM or vice versa, changes in CRM can be updated in SAP. Employees in the company can thus access a complete and up-to-date database at any time, so that with the KINAMU SAP Connector you can quickly, easily and economically enter into effective customer relationship management with SugarCRM.
The SAP connector consists of a basic module, which takes care of establishing the connection, logging and the exchange of system parameters (e.g. currencies, units, delivery and payment conditions, etc.), as well as various extensions that can be installed as Add-In.
- KINAMU SAP Connector Accounts Add-In
- KINAMU SAP Connector Contacts Add-In
- KINAMU SAP Connector Sales Add-In
- KINAMU SAP Connector Open items Add-In
The KINAMU SAP connector can provide CRM users with a comprehensive overview of customer conversations, e.g. with current sales figures, reports on the purchase history or open invoices.
Bidirectional synchronization of customer data
The KINAMU SAP Connector synchronizes SAP ERP and SugarCRM data in both directions, making it possible to have consistent and up-to-date data sets in all systems.
Use Cases
You are already using SAP ERP and you want to introduce SugarCRM in Sales and ensure that your sales employees have access to already existing relevant customer data with minimal effort.
Your employees should be able to get an overview of their customers’ sales and thereby be better able to respond to customers’ needs in sales.
Contacts Add-In
The Contacts Add-In automatically synchronizes the contact persons from SAP to Sugar.
Sales Add-In
The Sales Add-In synchronizes a customer’s monthly product sales data into CRM. This can be used to generate reports and workflows for sales.
Open Item Add-In
With the Open Item Add-In, open items from the company can be synchronized to the key date in CRM.
Subpanel View within Accounts
The open items and sales in the subpanel of an account.
SAP SugarCRM Field Mapping
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