by Implicit Inc.

Implicit's deep integration with Microsoft Teams turns it into an efficient and productive CRM collaboration platform. It enables you to share and discuss CRM topics related to your sales funnel and marketing activities. You can access and inline edit CRM data directly from Teams channels, chats, and meetings as well as keep records of Teams conversations, approval logs, and meeting transcripts in SugarCRM.

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Introduction

For the Installation and Admin Guide, please click here

For the User Guide, please click here

For Introduction Video, please click here

Please Note:

  1. You'll need to download the "Implicit for Teams - SugarCRM.zip" file. This is the file that your admin would need to install the app in Teams. Please see here.

  2. In order to access SugarCRM from Teams, you’ll need to first install the Implicit Extension Package. The process is described in: Installing Implicit Extension Package on the CRM Server.

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