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• Syncing all Leads

  Support November 14, 2019 @ 12:32 pm
  Yes, you can remove those fields from mapping temporarily. After the sync is done you can add them again. I would suggest testing on sandbox first, if possible. Thank you. View Comment
  
  
• Syncing all Leads

  Support November 14, 2019 @ 11:15 am
  Hi, After adding new fields in mapping, you can use "Hubspot to Sugar Sync All Contacts" job. Job will find and update contacts by email address. Please note that it will overwrite all mapped fields data with the updated data in Hubspot. It will not change the assigned user if assigned user is not in the mapping. Thank you. View Comment
  
  
• Zoom Api key/secret and host ID

  Support July 16, 2019 @ 03:22 pm
  Hi Chris, I have sent you an email with the instructions to find the host ID. Please let us know if you face any issues. Thank you. View Comment
  
  
• Mapping Assigned User field

  Support June 18, 2019 @ 12:08 pm
  Hi Marco, Sugar Assigned User is a relate field and require the Sugar User's ID. As we don't have Sugar User's IDs in Hubspot so mapping Contact owner to Assigned User field won't work as expected. As a workaround, you can create a new text field in Sugar and map it to Hubspot's Contact Owner field. Thank you. View Comment
  
  
• Automatically assign a Lead Source in Sugar

  Support May 13, 2019 @ 03:32 pm
  It is possible. We can set the Lead Source directly from the creation of the lead. Please let us know the exact sugar field name and its drop-down options. View Comment
  
  
• Pricing

  Support April 11, 2019 @ 03:58 pm
  please email service@polarstrategy.com View Comment
  
  
• User Guide

  Documentation July 10, 2018 @ 05:47 pm
  Which version of Sugar are you using? View Comment
  
  
• Not compatible?

  Support June 27, 2018 @ 06:08 pm
  Great that it worked. Sorry if you couldn't find the tutorial video. Here is the link for a much better understanding on the configuration of this plugin. YouTube link: https://youtu.be/hKrgUKvaxms View Comment
  
  

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