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Support June 30, 2021 @ 02:07 pm
Hello Thanks for giving a try to SendSMS. Can you reach out via email so that we can arrange a support ? Please send your contact details to support@viznet.pl
Thanks
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Support December 04, 2019 @ 04:24 pm
Hi. Our SendSMS module does not support integration with Twillo. It supports only these SMS Gateways mentioned in documentation (like Plivo, Callfire etc...) For Twillo, we would need to execute a custom project for you. If you are interested in running such a project, please write to us on support@viznet.pl. The idea will be to use our add on, but we will need to extend it with Twillo integration (if that would be possible - to be verified with Twillio API) Regards
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Support June 18, 2019 @ 05:34 pm
Hi Let us check this. Maybe we need to update our software, due to Clickatell API changes. We will get back on this.
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Support February 07, 2019 @ 09:25 pm
Hi Pete What are your needs for SendSMS and how can we help you ? Please contact us directly on support@viznet.pl to simplify communication.
Kind Regards Tom
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Support February 07, 2019 @ 07:22 am
Hello Are you refering to the right add-on ? Our add-on is "SendSMS" and we are not supporting templates.
Kind Regards
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Support November 30, 2018 @ 08:53 am
Hi, You can send sms from Leads or Contacts modules only, You should find a link in the Edit dropdown at the record detail page or in the actions dropdown on the List view page. You should find all this information in the user manual as well.
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Support November 20, 2018 @ 09:27 pm
We reccommend Plivo, as they are reliable and have good rates. Your Verizon mobile number doesn't really matter, as from sugarCRM (or suiteCRM) you will be sending via SMS gateway and not via your number. Actually you dont need any mobile number to send SMSesm from SugarCRM via SMS Gateway. You just need to register account with one of them. You will eventually need to buy number from Gateway provider if you will want to receive responses - but that's another story.
Regards
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Support November 20, 2018 @ 08:38 pm
Hi Pete We do not at present support ThingSpace SMS API Gateway. However we would be inetrested to include this to our add-on. Have you already registered with them and do you have your credetntials and long code ?
https://thingspace.verizon.com/develop/apis/sms/v1/Getting%20Started/Get%20Credentials.html
If you would be intrested, please contact us directly on support@viznet.pl
Thanks -viznet team
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Documentation May 23, 2018 @ 08:30 pm
Hello It depends on the SMS Gateway provider. In most cases SMS Gateways have a filed, where you can specify the number or a text (e.g Company name), which will be displayed as SMS sender. I hope this answers your question.
Regards
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Support June 22, 2017 @ 07:17 am
Hello We have produced a new version (v1.2.7) of sendsms, with updated integration with clickatell platform. Please use this version. Thanks
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Support June 17, 2017 @ 06:50 am
Hello Yes, the add on should work with suitecrm 7.8.3. Would you be able to send us sugarcrm.log file ? You can send via e-mail to support@viznet.pl
Thanks
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Support October 07, 2016 @ 12:50 pm
Hello, We have made a fix. There is new version v1_23.
Kind Regards
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Support October 04, 2016 @ 12:53 pm
Hello We have prepared a new package v1_22. We have added ability to add custom parameters to Custom SMS Gateway configuration by user. You should notice a new button "Add Param", which you can use to add new custom request parameters.
BTW Does your api_key: 9c0e16a75c6674f310545c3399affb15:EAMnvaeuDXgwNMeZhZOuuXRRdsAB8V9H& end with '&' character? That could be problematic as '&' character will be encoded to send over http and this may change your api_key to be invalid for your sms gateway.
Anyway, could you please test this out and let us know Thanks
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