by 38 Elements

Essential solution to help you keep your SugarCRM data in perfect shape!

Primary source of problems with your SugarCRM data is duplicate entries that you are making while working. Eliminate those with advanced detection techniques and resolve them in few easy steps.

#3196 - What are the modules supported for De-duplication check and the modules supported for Merge ?

Closed General Question created by vijaynagarajan 7 years ago

Hi There,

I could not find any documentation linked to the page and could not find this info on the user guide video - please let me know - What are the modules supported for De-duplication check and the modules supported for Merge ?

Regards, Vijay

  1. vijaynagarajan member avatar

    vijaynagarajan

    7 years ago

    Does it also have the ability to manage which field info to be merged from duplicate to primary for the auto merge process?

  2. eontek-primary-contact member avatar

    38 Elements

    7 years ago

    Hello,

    out of box and custom modules are supported by DeDupit. You have the option to configure based on datetime field who will be primary record during auto merge process.

    During merge, process will always try to take field value of primary record, if it's empty it will try to use duplicate record value. There is no field by field configuration for this, it applies for all the fields during auto merge.

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